Quilts and Lace in Melbourne, FL Open now

Reviews about Quilts and Lace

• ★ ★ ★ ★ ★

  August 07, 2020, by Maria Trunzo
  Wonderful staff greeting & welcoming all who enter their shop. Everyone is very helpful & knowledgeable. It is great to have them in Brevard County. Thank you for all you have done & are still doing to inspire all of our creativity each & every day.
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  July 15, 2020, by Julie Turgeon
  This is to the lady who gave Allen a lashing. Two years ago When I arrived in Florida from Colorado, my Tiara II was not working. I spoke to Allen about it. I was crying because my beloved papillon had died in my arms the day before and I was unable to lift my machine (due to pancreas surgery the year before) to bring the machine in for repair. Not only did Allen fix my machine the next day, but came to my house to do it. He and his wife were kind, warm and considerate and always were there for questions and help. Q&L is an awesome, professional, customer-oriented company.
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  March 30, 2019, by Kim Warner
  I am thrilled to have found this shop, Quilts and Lace has the type of 'old fashioned' personalized service that is lacking in most stores now! In June I was in the market for a Brother embroidery/quilt machine. I have had 3 Brother sewing machines in the past and just love the product. I initially looked on Amazon and found a beautiful machine, with all kinds of goodies, for just under $2,000. I was hoping to see it first hand before I spent that kind of money, so I called Quilts and Lace, my closest Brother authorized dealer. I decided to call the shop before I visited as it is about 35 minutes away. I was kindly explained to, that the machines that are sold as 'box' machines for large distribution centers, are not sold by the dealers and they are made to a lesser standard, hence quality. I was concerned enough about the information I just heard, so I thought I should visit Quilts and Lace. I looked online for a review of the shop and read some pleasant ones and then came across a review from a woman with a 'not so nice' comment about a chap named Allen. Before I go any further, I must say, that after the very first time I met Allen there is no way, no way that he was offensive, in any manner! I have now been in Quilts and Lace, into the evening hours, when he has worked all day, and that gentleman has never been anything but kind, patient, serving, and informative. As is all the staff! So, I decided to visit the shop to see what the difference was between the machine I was ready to purchase on Amazon, and the machines that are sold at Quilts and Lace, and boy am I so very happy that I did!! DO NOT BUY 'BOX' MACHINES from the Amazons, or for that matter, anywhere online!! I could never have figured out all that you need to learn about these machines and all their 'goodies'. I spent an hour, plus, getting all the information that I could absorb from the extremely knowledgable staff. In my opinion, the woman who gave the review of 'one star', left unhappy, with herself, for buying a machine online, very mean spirited. I purchased my Brother embroidery/quilt machine from the kind, knowledgable, patient, informative, experienced staff, that I would be honored to now call friends. The people, personalized service, machines, classes, notions, fabric, etc: PRICELESS! And remember when I said Allen is 'serving'? Well, during classes, Allen will pop in and ask, "Coffee or tea?", customize your order, and return with a cup from their new cozy kitchen! What??? Who does that??? Quilts and Lace does, so do yourself a huge favor and visit with them for awhile, you will leave smiling, smarter and hopefully with something fabulous!